I’ve grown to love the communications industry so much, that I took up a degree in communication science and loved it profusely. It granted me the opportunity to understand myself and the world around us, and how our interactions are built from a vast amount of our own life experiences.The knowledge and experience I gained over the years of working in various business sectors; small business enterprises, community organisations, corporate and entrepreneurial, has given me a substantial amount of insight in the do’s and dont’s of communication .

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e.tv department teambuilding – encouraging better communication between colleagues

After landing in the dog box (many a times) through trial and error, I eventually became an expert at dealing with people (personalities) to the extent that I was often called upon to chair disciplinaries, sit in on HOD meetings where I observed and gave HOD’s feedback on what they did right and where to improve. My ability to listen, advise when necessary, allow others to express themselves and always elevate and respect their presence, earned me the respect of my colleagues, employees and employers.

I’d like to share with you one of the KEY ELEMENTS of communication besides speaking and listening.  The language that can be felt and heard without saying a word – NON VERBAL LANGUAGE.

Your non verbal language is louder than you think and can be picked up in job interviews, relationships, among friends, when conducting presentations and in the company of perfect strangers.

Think of  your own conversations – have you been in a conversation where you felt you were totally ignored or on the other hand where the person you were talking to was immensely interested in your conversation?

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World Islamic Economic Forum – can you spot the non verbal language?

Here’s a tip I learnt from a Business Course I took in 1997 – I’ve used it ever since and shared it in all my business communication workshops 🙂

MEET FELORI. Felori is an acronym. When broken up, Felori contains the application for NON VERBAL LANGUAGE, for both the speaker and the listener. I’ll give a few exammples of each as there are many.


Be mindful of the following

🙁 It is generally rude to face your back toward someone

😡 Worse is looking at your cellphone.

😛 Be aware of your facial expressions.

😬 Facing the person shows respect


Be mindful of the following

😎 Avoiding eye contact shows disinterest, lack of respect, possibly lying

🙄 Rolling your eyes or looking someone up and down. (I had a colleague who often did this, unaware of the non verbal language she was sending)

👀 Be vigilant of what your eyes say 

🤓 Good eye contact indicates that you are listening, interested and engaged in the conversation.


Be mindful of the following

 👬 By no way do I mean invade someones personal space. 1.2m is a good enough distance if you are having a one on one conversation.

👫 Standing too close can make the person feel uncomfortable. Standing too far or walking away and talking is also a sign of disrespect.


Be mindful of the following

😒 folded arms gives a sense of being closed off. Slouching shows low energy or lack of confidence.

🙂 keep your posture open and relaxed – facing the person, good eye contact, subtle hand gestures

👌an open posture expresses friendliness and readiness to listen


be mindful of the following

😤 Looking stressed, angry or  pulling your body stiff, will definitely over power your words

🙂 Allow the person you are communicating with to feel comfortable in your space

🤗 Your relaxed body language can express your interest and make the person you are communicating with feel relaxed too.


be mindful of the following

😳 Again watch your facial expression; are you frowning, yawning, checking the clock?

🙂 smile, nod politely, let your body language fit the mood and even mirror the person you are communicating with – see if you are on the same waive length.

And now that you’ve met Felori . Try and apply her wonderful non-verbal behaviour and see if you or the next person you are talking to has good or bad non-verbal behaviour.

If you like this post ~comment below~ and I’ll be happy to share many more tips on communicating effectively.

Till the next post,



There is much to cover on the do’s and dont’s and the warm and cold  of our non verbal language

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  1. Zeriena Taliep
    February 21, 2017

    Aslm Beautiful Soul
    Hope you are well
    Miss your positive energy.
    Shukran for an awesome insight into body language, will forward to our team In Sha Allah.
    These are the workshops we really need at VOC
    Love and duahs
    Big hug

    • February 21, 2017

      Awh… will see you in a months time when I’m back on VOC airwaves. MUCH LOVE XOXO

  2. Zeriena Taliep
    February 21, 2017

    Thank you

  3. Ayesha
    February 28, 2017

    Shukran for sharing Roshaan 🙂 I out of habit or just being a very observant person tend to pick up on people’s body language and don’t only take in what they say but their whole energy they communicate.I personally find it very distasteful when people look me up and down lol and I don’t know why they do that?

    • March 1, 2017

      Thank you for your comment Ayesha. Some people don’t even realise they are doing it and how obvious it is.
      I’m sure they are just taking in all your beauty Ayesha 🙂
      People do give off an energy which can affect you. Some people can leave you exhausted and drained while others give you that bounce and happy feeling. Hopefully my post will help making us all more aware of what I body language is saying. 😉

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